Retail Front-End Experience Leader – Inspire Customers

The TJX Companies, Inc.; Indiana (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health and wellness programs

Scholarship program

Job summary

The TJX Companies, Inc. seeks a front-end leader to drive outstanding customer service at TJ Maxx stores. You will oversee Associates, promote loyalty programs, and ensure a clean, well-organized shopping environment.

This role emphasizes training, supervision, and maintaining high standards of store performance. You will lead by example, manage schedules, and coordinate POS coverage while upholding labor laws and safety policies.

Qualifications

• Strong communication and organizational skills.
• Capable of multitasking in a fast-paced retail environment.
• Able to train and mentor Associates on front-end principles.
• Team player with the ability to supervise and develop others.

Responsibilities

• Create a positive customer experience at the front of the store.
• Lead and engage Associates to ensure courteous service and loyalty program promotions.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns promptly and maintain store standards.
• Ensure adherence to labor laws, policies, and safety procedures.

Skills

Strong communication

Organizational skills

Multi-tasking

Team player

Training others

Leadership experience

Job description

The TJX Companies, Inc. seeks a front-end leader to drive outstanding customer service at TJ Maxx stores. You will oversee Associates, promote loyalty programs, and ensure a clean, well-organized shopping environment.

This role emphasizes training, supervision, and maintaining high standards of store performance. You will lead by example, manage schedules, and coordinate POS coverage while upholding labor laws and safety policies.