Front End Team Lead: Customer Experience & Training

The TJX Companies, Inc.; Amarillo (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health & wellness programs

Job summary

The TJX Companies, Inc. in Amarillo, TX is seeking a store leadership role focused on delivering an excellent customer experience. You will lead a front-of-store team, ensure courteous service, and promote loyalty programs while maintaining a clean, organized environment.

This position emphasizes hands-on coaching, on-the-job training, and active involvement in safety and labor compliance. A flexible schedule including nights and weekends is required; previous retail or leadership experience is

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Flexible schedule including nights and weekends
• Strong merchandising understanding
• Able to train others

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Trains and coaches Associates on front end principles
• Assigns registers, supports POS coverage, and coordinates breaks
• Addresses customer concerns promptly, ensuring a positive experience
• Ensures adherence to labor laws, policies, and procedures
• Promotes loyalty programs and safety awareness

Skills

Strong communication

Organizational skills

Team player

Leadership

Job description

The TJX Companies, Inc. in Amarillo, TX is seeking a store leadership role focused on delivering an excellent customer experience. You will lead a front-of-store team, ensure courteous service, and promote loyalty programs while maintaining a clean, organized environment.

This position emphasizes hands-on coaching, on-the-job training, and active involvement in safety and labor compliance. A flexible schedule including nights and weekends is required; previous retail or leadership experience is