Front End Supervisor: Lead Team & Grow Your Retail Career

Burlington Stores, Inc.; Buffalo (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our Amherst, NY store. You will be part of the store leadership team, supervising front-end operations, training staff, and driving sales while delivering exceptional customer service.

The role requires at least 1 year of supervisory experience, a strong people focus, and the ability to work nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues, make informed decisions, and supervise front-end operations to ensure exceptional service
• Reinforce Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our Amherst, NY store. You will be part of the store leadership team, supervising front-end operations, training staff, and driving sales while delivering exceptional customer service.

The role requires at least 1 year of supervisory experience, a strong people focus, and the ability to work nights, weekends, and holidays.