Front End Supervisor - Growth, Leadership, Flexible Hours

Burlington; City of Albany (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical/Dental/Vision

EAP

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Colonie, NY.

You will supervise store operations as Manager on Duty, coach front-end staff, and help drive sales while maintaining a safe, welcoming shopping environment for customers and associates. This role emphasizes teamwork, training, and community engagement.

Qualifications

• At least 1 year of supervisory experience in a retail environment.
• Strong interpersonal skills with a positive, engaging attitude.
• Able to work a full-time schedule including nights, weekends and holidays.
• Ability to move/handle/lift up to 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise store operations as Manager on Duty and lead front-end teams.
• Drive sales by training, developing, and coaching direct reports.
• Promote safety and adhere to company guidelines for customers and associates.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to deliver exceptional customer service.
• Support Asset Protection practices to minimize shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Support community relations initiatives and company programs.
• Schedule adherence and meal/break coordination.

Skills

Supervisory exp

Interpersonal skills

Scheduling ability

Physical ability

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Colonie, NY.

You will supervise store operations as Manager on Duty, coach front-end staff, and help drive sales while maintaining a safe, welcoming shopping environment for customers and associates. This role emphasizes teamwork, training, and community engagement.