Front End Supervisor - Elevate Service & Sales Leadership

Total Wine & More; Moore (AR); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

Vision

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

& More!

Job summary

Total Wine & More in Moore, AR is hiring a Supervisor to support store operations, drive sales and deliver best-in-class service. You will lead front-end operations, mentor staff, and ensure compliance with alcohol regulations. Weekend/evening shifts and ongoing product training are expected.

The role emphasizes teamwork, customer issue resolution, and maintaining a welcoming store environment with opportunities for professional growth and Total Rewards benefits.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ year in a supervisory role within a retail setting.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Skills

Interpersonal skills

Team player

Customer issue resolution

Coaching peers

POS systems

Inventory software

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Moore, AR is hiring a Supervisor to support store operations, drive sales and deliver best-in-class service. You will lead front-end operations, mentor staff, and ensure compliance with alcohol regulations. Weekend/evening shifts and ongoing product training are expected.

The role emphasizes teamwork, customer issue resolution, and maintaining a welcoming store environment with opportunities for professional growth and Total Rewards benefits.