Front-End Supervisor: Customer Experience Leader

Redner's Markets, Inc.; Shenandoah (PA); On-site; USD 40,000 - 50,000; Full time

Job summary

A regional grocery chain in Pennsylvania seeks a Customer Service Supervisor to oversee front-end operations and ensure high standards of customer service. Responsibilities include managing schedules, conducting training, and enforcing store policies. Strong communication and analytical skills are essential, as well as knowledge of child labor laws. Join a company committed to excellent customer service in a friendly work environment.

Qualifications

• Strong communication skills for dealing with customers, employees, and vendors.
• Analytical skills for conducting accurate audits.
• Knowledgeable in federal and state child labor laws.

Responsibilities

• Promote customer goodwill by providing high standards of customer service.
• Supervise and schedule activities of front-end personnel.
• Conduct training programs for new associates.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Knowledge of child labor laws

Job description

A regional grocery chain in Pennsylvania seeks a Customer Service Supervisor to oversee front-end operations and ensure high standards of customer service. Responsibilities include managing schedules, conducting training, and enforcing store policies. Strong communication and analytical skills are essential, as well as knowledge of child labor laws. Join a company committed to excellent customer service in a friendly work environment.