Front-End Customer Service Supervisor (Part-Time)

Redner's Markets, Inc.; Reading (Berks County); On-site; USD 20,664 - 27,552; Part time

Job summary

A regional supermarket chain in Reading, PA is seeking a dedicated Customer Service Representative. The ideal candidate will supervise front end operations, ensuring high standards of customer service and effective staff scheduling. Applicants must possess strong communication skills and knowledge of child labor laws. This part-time position offers an opportunity to ensure a positive shopping experience for all customers.

Qualifications

• Strong oral and written communication skills for dealing with customers, employees, and vendors.
• Strong analytical and mathematics skills for conducting accurate audits.
• Knowledge of federal and state child labor laws regarding employment of individuals under the age of 18.

Responsibilities

• Promote customer goodwill by providing high standards of customer service.
• Supervise and schedule activities of front-end personnel.
• Prepare and maintain effective work schedules for front-end personnel.
• Enforce store policy related to front end operations.
• Delegate responsibilities to cashiers.
• Conduct training programs for new associates.
• Assist cashiers with price checks.
• Assist customers with returned merchandise and overcharges.
• Approve customer checks and enforce check cashing policies.
• Maintain a regular cleaning schedule of the front end.
• Order and control front end supplies.
• Greet customers and observe people in the store.

Skills

Strong oral and written communication skills

Strong analytical skills

Mathematics skills

Job description

A regional supermarket chain in Reading, PA is seeking a dedicated Customer Service Representative. The ideal candidate will supervise front end operations, ensuring high standards of customer service and effective staff scheduling. Applicants must possess strong communication skills and knowledge of child labor laws. This part-time position offers an opportunity to ensure a positive shopping experience for all customers.