Front-End Supervisor & Customer Service Lead

Redner's Markets, Inc.; Dover (DE); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading grocery store chain in Dover, DE, is seeking a Front-End Supervisor to maintain high standards of customer service. This role involves supervising front-end personnel, scheduling activities, and ensuring customer satisfaction. Candidates should possess strong communication skills and be knowledgeable about labor laws involving minors. Responsibilities include training associates, enforcing store policies, and providing customer assistance. Join a dynamic team dedicated to exceptional service and operational excellence.

Qualifications

• Knowledgeable in federal and state child labor laws regarding employment of individuals under 18.
• Ability to stand upright for most of the scheduled work shift.

Responsibilities

• Provide and maintain high standards of customer service.
• Supervise and schedule activities of front-end personnel.
• Enforce store policy regarding front end operations.
• Conduct training programs for new associates and support existing staff.

Skills

Strong oral communication skills

Strong written communication skills

Analytical skills

Mathematics skills

Job description

A leading grocery store chain in Dover, DE, is seeking a Front-End Supervisor to maintain high standards of customer service. This role involves supervising front-end personnel, scheduling activities, and ensuring customer satisfaction. Candidates should possess strong communication skills and be knowledgeable about labor laws involving minors. Responsibilities include training associates, enforcing store policies, and providing customer assistance. Join a dynamic team dedicated to exceptional service and operational excellence.