Front End Lead: Customer Experience & Operations

Northeast Grocery; Town of Clifton Park (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Front End Supervisor to oversee customer service operations. This role involves ensuring efficient checkout processes, training staff, and maintaining high standards of cleanliness and organization. The ideal candidate will possess strong organizational and communication skills, with a commitment to delivering exceptional customer experiences. Join a dynamic team focused on excellence and efficiency, where your leadership will help shape the customer service experience. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years of age.
• 1-3 years of related experience required.

Responsibilities

• Ensure fast, friendly, and efficient customer service at the Front End.
• Train and supervise cashiers and service clerks.
• Maintain cashier controls and security in accordance with policies.

Skills

Organizational Skills

Multi-tasking

Communication Skills

Basic Literacy

Basic Computer Skills

Education

High School Diploma or equivalent

Tools

Phone

Computer Applications

Calculator

Register

Cleaning tools

Job description

An established industry player is seeking a dedicated Front End Supervisor to oversee customer service operations. This role involves ensuring efficient checkout processes, training staff, and maintaining high standards of cleanliness and organization. The ideal candidate will possess strong organizational and communication skills, with a commitment to delivering exceptional customer experiences. Join a dynamic team focused on excellence and efficiency, where your leadership will help shape the customer service experience. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.