Part-Time Front End Customer Service Supervisor

Redner's Markets, Inc.; Dover (DE); On-site; USD 16,531 - 20,664; Part time

Job summary

A local grocery chain in Dover, DE is looking for a Customer Service Representative to provide high standards of customer service while supervising front-end operations. This part-time role involves training associates, ensuring customer satisfaction, and maintaining company policies. Candidates should possess strong communication and analytical skills, and knowledge of child labor laws is preferred.

Qualifications

• Strong oral and written communication skills for dealing with customers, employees, and vendors.
• Strong analytical and mathematics skills for conducting accurate audits.
• Knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Responsibilities

• Promote customer goodwill by providing high standards of customer service.
• Supervise and schedule activities of front-end personnel.
• Maintain effective work schedules for front-end personnel.
• Enforce store policy and assist with discipline of associates.
• Delegate responsibilities to cashiers as prescribed by management.
• Conduct training programs for new associates.
• Assist cashiers with price checks and pricing problems.
• Approve customer checks and enforce check cashing policies.
• Order and control front end supplies.
• Greet customers and observe store activities.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Knowledge of federal and state child labor laws

Job description

A local grocery chain in Dover, DE is looking for a Customer Service Representative to provide high standards of customer service while supervising front-end operations. This part-time role involves training associates, ensuring customer satisfaction, and maintaining company policies. Candidates should possess strong communication and analytical skills, and knowledge of child labor laws is preferred.