Front-End Supervisor — Customer Experience Lead

The GIANT Company; Lebanon (Lebanon County); On-site; USD 35,000 - 50,000; Full time

Job summary

A retail grocery chain in Lebanon, PA is seeking an experienced individual to oversee front-end operations including customer service and cashiers. Responsibilities include supervising checkouts, assisting customers, and ensuring compliance with safety regulations. Candidates should have at least 1 year of relevant experience and leadership skills. This position offers the chance to work in a collaborative environment with a focus on service and community.

Qualifications

• Authorized to work in the U.S.
• Able to communicate company policies and safety regulations.
• Must meet ergonomic and physical requirements for the job.
• Ability to use the necessary equipment and tools.
• Must meet company performance standards.

Responsibilities

• Oversee front-end operations including customer service and scheduling.
• Supervise checkout cashiers and assist in resolving customer issues.
• Perform special store projects as assigned by management.
• Serve as a role model for exceptional customer service.

Skills

Customer service

Training

Leadership

Communication

Team building

Education

1 year of work experience or technical training

Tools

Computer register systems

Cash management systems

Job description

A retail grocery chain in Lebanon, PA is seeking an experienced individual to oversee front-end operations including customer service and cashiers. Responsibilities include supervising checkouts, assisting customers, and ensuring compliance with safety regulations. Candidates should have at least 1 year of relevant experience and leadership skills. This position offers the chance to work in a collaborative environment with a focus on service and community.