Retail Front End Supervisor: Lead Service & Team Growth

Burlington Stores, Inc.

Philadelphia (Philadelphia County)

On-site

USD 20,664 - 23,419

Full time

14 days+

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Benefits offered by this job

Growth Opportunities
Competitive Pay
Flexible Hours
15-30% Associate Discount
Medical, Dental, and Vision Coverage
Employee Assistance Program
Life and Disability Insurance
Paid Time Off
Paid Holidays
401(k)

Job summary

A national retail chain is seeking a Full-Time Customer Service Supervisor in Philadelphia. This leadership position requires at least one year of supervisory experience and strong interpersonal skills. Responsibilities include maximizing sales through training and development, ensuring exceptional customer service, and promoting safety in the store. The role offers competitive pay ranging from $15.00 to $17.00 per hour, along with various benefits including medical coverage and a 401(k).

Qualifications

  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
  • Strong interpersonal skills with a positive and engaging attitude.
  • Ability to work nights, weekends, and holidays as required.
  • Able to lift store merchandise weighing 40 lbs. or more.

Responsibilities

  • Supervise all store functions and associates while in the role of Manager on Duty.
  • Maximize sales results through training, developing, and coaching of direct reports.
  • Promote safety for both our customers and associates by adhering to company guidelines.
  • Cultivate a diverse culture based on teamwork and collaboration.
  • Solve issues/concerns to ensure exceptional customer service.

Skills

Supervisory experience
Strong interpersonal skills
Positive attitude
Teamwork

Job description

A national retail chain is seeking a Full-Time Customer Service Supervisor in Philadelphia. This leadership position requires at least one year of supervisory experience and strong interpersonal skills. Responsibilities include maximizing sales through training and development, ensuring exceptional customer service, and promoting safety in the store. The role offers competitive pay ranging from $15.00 to $17.00 per hour, along with various benefits including medical coverage and a 401(k).
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