Front End Supervisor - Customer Experience Leader

The TJX Companies, Inc.; Coralville (IA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, located at 1451 Coral Ridge Ave Suite 1920 in Coralville, IA, seeks a frontline leader to promote excellent customer service and supervise Associates. The role includes coaching on loyalty programs, assigning registers, and ensuring store cleanliness and safety.

Ideal candidates have 1 year of retail experience and at least 6 months of leadership practice, with strong communication and multitasking abilities. Flexible scheduling and weekend shifts are required.

Qualifications

• Minimum 1 year in retail and 6 months in a leadership role.
• Strong communication and organizational skills with attention to detail.
• Ability to train and mentor Associates on front-end principles.
• Flexible schedule, including nights and weekends.

Responsibilities

• Promote an excellent customer experience and loyalty programs.
• Oversee front-of-store Associates and ensure prompt, courteous service.
• Train and coach Associates on customer personalization and loyalty programs.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Address customer concerns promptly and maintain a positive store environment.

Skills

Flexible schedule

Merchandising knowledge

Multi-tasking

Communication

Adaptability

Team collaboration

Training others

Retail experience (1yr)

Leadership experience (6mo)

Job description

Marshalls, located at 1451 Coral Ridge Ave Suite 1920 in Coralville, IA, seeks a frontline leader to promote excellent customer service and supervise Associates. The role includes coaching on loyalty programs, assigning registers, and ensuring store cleanliness and safety.

Ideal candidates have 1 year of retail experience and at least 6 months of leadership practice, with strong communication and multitasking abilities. Flexible scheduling and weekend shifts are required.