Retail Front End Lead: Elevate Customer Experience & Team

NBMBAA; Coralville, Northern (IA, KY); Hybrid; USD 19,000 - 21,000; Full time

Benefits offered by this job

401(k) Associate contributions

Medical/dental/vision

Health care FSA

Life insurance

Paid holidays/vacation/sick

Job summary

TJX Marshalls in Coralville, IA is seeking a Store Lead to enhance customer experience, supervise front-of-store associates, and promote loyalty programs. You will train teammates, assign registers, coordinate breaks, and respond to customer concerns while maintaining a clean, safe store environment.

Requirements include 1 year retail and 6 months in a leadership role; strong merchandising and communication skills; ability to multitask and adapt to change. Competitive pay and benefits offered.

Qualifications

• Strong merchandising techniques and customer service
• 1 year retail experience and 6 months in a leadership role
• Excellent communication and organizational skills
• Ability to train and mentor associates on front-end duties

Responsibilities

• Promotes an excellent customer experience and loyalty programs
• Maintains a clean and organized store and leads by example
• Trains and coaches Associates on front-end principles
• Assigns registers, coordinates breaks and ensures POS coverage
• Addresses customer concerns promptly and resolves issues
• Ensures adherence to store policies and labor guidelines
• Promotes safety and shrink reduction goals
• Other duties as assigned

Skills

Retail leadership

Merchandising

Communication

Multi-tasking

Team training

Job description

TJX Marshalls in Coralville, IA is seeking a Store Lead to enhance customer experience, supervise front-of-store associates, and promote loyalty programs. You will train teammates, assign registers, coordinate breaks, and respond to customer concerns while maintaining a clean, safe store environment.

Requirements include 1 year retail and 6 months in a leadership role; strong merchandising and communication skills; ability to multitask and adapt to change. Competitive pay and benefits offered.