Front-End Retail Supervisor: Customer Experience Leader

The TJX Companies, Inc.; Washington (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k)

Medical/dental/vision

Paid holidays

Employee discount

Job summary

Marshalls in Washington, MO is seeking a front-end leader to promote an excellent customer experience and manage a team of Associates at the front of the store. You will train staff on front-end principles, coordinate POS coverage, support loyalty programs, and ensure compliance with labor laws.

The role emphasizes teamwork, strong communication, and delivering a clean, organized shopping environment. Join a fast-paced team where every interaction shapes the customer journey, with opportunities

Qualifications

• Minimum 1 year of retail experience
• At least 6 months of leadership experience
• Strong merchandising knowledge and customer service focus

Responsibilities

• Promote an excellent customer experience at the front of store
• Lead Associates and coordinate POS coverage and breaks
• Train and mentor Associates on front-end principles
• Promote loyalty programs and drive sales through engagement
• Ensure adherence to labor laws, policies and store procedures
• Maintain a clean, organized store and safe shopping environment
• Address customer concerns promptly and communicate priorities to staff

Skills

Retail leadership

Customer service

Merchandising knowledge

Communication skills

Team training

Job description

Marshalls in Washington, MO is seeking a front-end leader to promote an excellent customer experience and manage a team of Associates at the front of the store. You will train staff on front-end principles, coordinate POS coverage, support loyalty programs, and ensure compliance with labor laws.

The role emphasizes teamwork, strong communication, and delivering a clean, organized shopping environment. Join a fast-paced team where every interaction shapes the customer journey, with opportunities