Front-End Supervisor: Customer Experience Leader

Jetro Restaurant Depot; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with Employer Match

Paid Time Off

Company Holidays

Tuition Reimbursement

Voluntary Benefits

Comprehensive Benefits

Eligibility Terms

Job summary

Jetro Restaurant Depot in Columbus, OH is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring transaction accuracy and guiding a team of cashiers and associates. This role emphasizes customer focus and adherence to front-end processes in a fast-paced retail setting.

You will help maintain customer service standards, coordinate scheduling, and ensure front-end areas are organized and efficient, while communicating issues to management.

Qualifications

• Previous experience in retail or front-end operations.
• Basic understanding of cash handling.
• Strong communication and organizational skills.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Customer service

Communication

Organization

Cash handling

Teamwork

Problem solving

Job description

Jetro Restaurant Depot in Columbus, OH is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring transaction accuracy and guiding a team of cashiers and associates. This role emphasizes customer focus and adherence to front-end processes in a fast-paced retail setting.

You will help maintain customer service standards, coordinate scheduling, and ensure front-end areas are organized and efficient, while communicating issues to management.