Front-End Operations Lead

Jetro Restaurant Depot; Tomball (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer |

Paid Time Off (PTO)

Paid Company Holidays

Tuition Reimbursement Program

Supplemental Benefits

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to help oversee daily customer service activities, ensure transaction accuracy, and guide front-end staff. The role focuses on maintaining efficient, customer-focused operations and supporting a smooth daily workflow in a retail environment.

The position emphasizes supervision, collaboration with team members, and adherence to cash-handling procedures while upholding service standards.

Qualifications

• Experience in retail or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem-solving

Job description

Jetro Restaurant Depot is seeking a Front-End Supervisor to help oversee daily customer service activities, ensure transaction accuracy, and guide front-end staff. The role focuses on maintaining efficient, customer-focused operations and supporting a smooth daily workflow in a retail environment.

The position emphasizes supervision, collaboration with team members, and adherence to cash-handling procedures while upholding service standards.