Front-End Service & Team Supervisor

Harristeeter; Darnestown, Northern (MD, KY); Hybrid; USD 26,000 - 40,000; Full time

Job summary

Harris Teeter in Darnestown, MD is seeking a Full Time Assistant Customer Service Manager (DLT #325) to supervise up to 120 associates in the Customer Service Department and accounting office, assisting the Department Manager with direction and evaluation.

The role requires strong supervisory, communication and interpersonal skills, and the ability to train, coach, and handle floor monitor duties while ensuring audits and loss prevention tasks are completed.

Qualifications

• High school diploma or GED, or 1–3 years related experience or training.
• Equivalent combination of education and experience.

Responsibilities

• Supervise up to 120 associates in the Customer Service Department and accounting office.
• Assist Department Manager with direction, coordination and evaluation.
• Interview and train associates; plan, assign and direct work.
• Provide coaching to ensure compliance with expectations.
• Perform duties of customer service clerks, cashiers, and baggers as needed.

Skills

Supervisory skills

Communication skills

Interpersonal skills

Team leadership

Flexibility

Education

High school diploma or GED

1-3 years related experience

Tools

HT Internet software

Email

Inventory software

Spreadsheet software

Word processing software

Job description

Harris Teeter in Darnestown, MD is seeking a Full Time Assistant Customer Service Manager (DLT #325) to supervise up to 120 associates in the Customer Service Department and accounting office, assisting the Department Manager with direction and evaluation.

The role requires strong supervisory, communication and interpersonal skills, and the ability to train, coach, and handle floor monitor duties while ensuring audits and loss prevention tasks are completed.