Front-End Service Leader

Albertsons Companies; Lake Charles (LA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Wage advances via Stream

Associate discounts

Health benefits

Paid time off

Training and development

Inclusive work environment

Job summary

Albertsons Companies is seeking a Service Supervisor to lead front-end operations and ensure exceptional customer service throughout the store. You will supervise front-end associates, assist with daily operations, monitor service standards, and help drive customer satisfaction while adhering to company policies.

The role emphasizes leadership, coaching, and ensuring accurate cash handling, with opportunities for scheduling support and career growth within a fast-paced retail environment.

Qualifications

• Demonstrated leadership abilities in a retail setting.
• Strong customer service mindset with problem-solving skills.
• Experience with cash handling, till reconciliation, and loss prevention.

Responsibilities

• Supervise daily front-end operations including check stands and self-checkout.
• Ensure proper staffing to support smooth customer flow and short wait times.
• Monitor checkout operations and support opening/closing and shift transitions.
• Maintain front-end organization, cleanliness, and readiness with standard procedures.
• Provide coaching and feedback to front-end associates to improve service levels.
• Support scheduling and labor management activities as assigned.

Skills

Leadership

Customer service

Cash handling

Staffing

Job description

Albertsons Companies is seeking a Service Supervisor to lead front-end operations and ensure exceptional customer service throughout the store. You will supervise front-end associates, assist with daily operations, monitor service standards, and help drive customer satisfaction while adhering to company policies.

The role emphasizes leadership, coaching, and ensuring accurate cash handling, with opportunities for scheduling support and career growth within a fast-paced retail environment.