Front-End Retail Pro: World‑Class Service & Sales

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; San Antonio (TX); On-site; USD 21,000 - 23,000; Part time

Job summary

PGA TOUR Superstore is hiring a Customer Service Associate to engage customers in the Cashier Area and Club Desk, handling payments and promoting store offers. You will process returns, exchanges, gift cards, and promotions while keeping the front-end area tidy and stocked.

This role emphasizes world-class service and building lasting customer relationships. You will answer questions, provide product information, and support promotions and loyalty rewards.

Qualifications

• Strong listening and interpersonal communication skills.
• Ability to communicate clearly with customers and team members.
• Basic computer skills including familiarity with point-of-sale systems.

Responsibilities

• Engage customers in the Cashier Area and Club Desk with world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Handle payments securely and assist with promotions and loyalty programs.
• Maintain a clean, organized front-end area and merchandise presence.
• Answer product questions and direct customers to store areas or team members as needed.
• Stay informed on upcoming promotions and store events to enhance customer experience.

Skills

Communication

Computer

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is hiring a Customer Service Associate to engage customers in the Cashier Area and Club Desk, handling payments and promoting store offers. You will process returns, exchanges, gift cards, and promotions while keeping the front-end area tidy and stocked.

This role emphasizes world-class service and building lasting customer relationships. You will answer questions, provide product information, and support promotions and loyalty rewards.