Front-End Leadership for Customer Experience

Albertsons Companies; Boise (ID); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts

Health & financial well-being benefits

Paid time off

Training and career development

Inclusive work environment

Job summary

Albertsons Companies is seeking a Front-End Manager to lead front-end operations, ensuring fast, friendly checkout service and adherence to service standards. You will guide scheduling, training, and daily activities to support store performance and customer satisfaction.

The role emphasizes people development, operational excellence, and a positive customer experience in a fast-paced retail environment. Strong communication and leadership are essential for success.

Qualifications

• Excellent customer-service focus and professional presence.
• Experience coaching, developing, and motivating a team.
• Strong organizational, planning, and scheduling abilities.
• Ability to stay composed in a fast-paced, customer-facing environment.

Responsibilities

• Oversee front-end operations to ensure fast, friendly checkout service.
• Support customer service programs and respond to concerns promptly.
• Provide checkout support including register functions and assistance.
• Lead scheduling, service levels, and daily front-end operations.
• Maintain clean, organized, and positive front-end environment.
• Oversee cash handling, tills, safe counts, and reconciliations.

Skills

Customer service

Leadership

Training & development

Organization & planning

Tools

POS systems

Register handling

Job description

Albertsons Companies is seeking a Front-End Manager to lead front-end operations, ensuring fast, friendly checkout service and adherence to service standards. You will guide scheduling, training, and daily activities to support store performance and customer satisfaction.

The role emphasizes people development, operational excellence, and a positive customer experience in a fast-paced retail environment. Strong communication and leadership are essential for success.