Front-End Manager: Elevate Customer Experience & Team Growth

Safeway; Des Moines (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly wages

Associate discounts

Health benefits

401k and more

Paid time off

Career development

Inclusive environment

Job summary

Albertsons Companies is seeking a Front-End Manager to lead front-end operations, ensuring fast, friendly checkout and strong customer service. You will oversee scheduling, coaching, and daily activities to maintain high standards and support store performance goals.

The role emphasizes staff development, labor planning, and compliance with safety and policies, while delivering a positive customer experience across all shifts.

Qualifications

• Experience in front-end operations and customer service execution.
• Ability to train, coach, and develop front-end staff.
• Knowledge of cash handling procedures and safety standards.

Responsibilities

• Oversee and coordinate all front-end operations, ensuring fast, friendly, and accurate checkout service
• Support customer service programs and respond to customer concerns in a timely and professional manner
• Provide checkout support as needed, including register functions and customer assistance
• Guide and oversee front-end activities including scheduling, service levels, and daily operations
• Maintain cleanliness, organization, and a positive front-end environment
• Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
• Monitor inventory and ordering of front-end supplies and materials
• Hire, train, coach, and develop front-end associates and supervisors
• Support labor planning, budgeting, and expense control for the department
• Maintain compliance with company policies, safety standards, and operational procedures
• Complete daily reports, payroll processes, and required documentation

Skills

Front-end operations

Customer service

Cash handling

Labor planning

Safety awareness

Tools

Front-end systems

Registers

Scheduling tools

Job description

Albertsons Companies is seeking a Front-End Manager to lead front-end operations, ensuring fast, friendly checkout and strong customer service. You will oversee scheduling, coaching, and daily activities to maintain high standards and support store performance goals.

The role emphasizes staff development, labor planning, and compliance with safety and policies, while delivering a positive customer experience across all shifts.