Front End Lead: Elevate Customer Experience & Training

Winners Merchants International, L.P.; United States; On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays/vacation/sick

Job summary

Winners Marshalls at TJX Companies is seeking a Front-End Leader to promote an exceptional customer experience and coach Associates in loyalty programs. You will train staff, supervise registers, and ensure coverage while maintaining store standards.

The role requires 1 year of retail experience and 6 months in a leadership capacity. A strong team player with merchandising and communication skills is essential. The position includes a competitive pay and benefits package.

Qualifications

• 1 year of retail experience required.
• 6 months of leadership experience required.

Responsibilities

• Oversee front of store associates to ensure prompt, courteous service.
• Lead training and mentoring on front-end principles and loyalty programs.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Address customer concerns and maintain a clean, organized store.
• Promote safety, labor compliance, and completion of tasks per plan.

Skills

Leadership

Customer service

Merchandising

Multi-tasking

Communication

Job description

Winners Marshalls at TJX Companies is seeking a Front-End Leader to promote an exceptional customer experience and coach Associates in loyalty programs. You will train staff, supervise registers, and ensure coverage while maintaining store standards.

The role requires 1 year of retail experience and 6 months in a leadership capacity. A strong team player with merchandising and communication skills is essential. The position includes a competitive pay and benefits package.