Front-End Lead & Customer Service Coach

Cavender's

Murfreesboro (TN)

On-site

USD 19,000 - 25,000

Full time

5 days ago

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Job summary

Cavender’s in Murfreesboro, TN is seeking a Head Cashier to lead the front-end operations and deliver Best of the WEST customer service. You’ll greet customers, process transactions, and support cashiers with guidance and training to uphold company standards.

This role requires strong communication, reliability, ability to supervise, stock checks, and compliance with policies. You’ll help maintain a clean, organized store, multi-task during busy periods, and ensure accurate pricing and

Qualifications

Exceptional customer service in a fast-paced retail environment.
Ability to accurately operate a Point of Sale system and handle cash/electronic transactions.
Train and coach associates while promoting a positive, team-oriented work environment.
Regularly lift, move, and position merchandise throughout the shift.
Ability to comprehend basic instructions and apply them to daily tasks.

Responsibilities

Deliver Best of the WEST customer service by greeting customers and thanking them for their business.
Accurately and efficiently process customer purchases, returns, exchanges, and other POS transactions.
Train, coach, and support new and existing cashiers on POS procedures and company policies.
Maintain a clean, organized, and well-stocked sales floor and assist with housekeeping tasks.