Front-End Lead Cashier & Training Coach

Cavender's; Fayetteville (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

Cavender’s is seeking a Head Cashier to lead the front-end operations and deliver exceptional customer service. You will train cashiers, handle POS transactions, stock and organize shelves, and ensure compliance with company policies.

The role requires flexibility to work evenings and weekends in a fast-paced retail environment, with emphasis on accuracy and teamwork to uphold Cavender’s standards.

Qualifications

• Provide exceptional customer service in a fast-paced retail setting.
• Accurately process POS transactions and returns.
• Train and coach cashiers on POS procedures and company policies.
• Assist with front-end operations and store safety.

Responsibilities

• Greet customers and deliver Best of the WEST service.
• Process purchases, returns, and exchanges accurately.
• Support cashiers with questions and training.
• Maintain clean, organized front-end and stocked displays.
• Ensure display signage and pricing meet company standards.
• Report safety concerns to store management.

Skills

Customer service

POS operations

Training & coaching

Cash handling

Communication

Teamwork

Tools

Point of Sale system

Job description

Cavender’s is seeking a Head Cashier to lead the front-end operations and deliver exceptional customer service. You will train cashiers, handle POS transactions, stock and organize shelves, and ensure compliance with company policies.

The role requires flexibility to work evenings and weekends in a fast-paced retail environment, with emphasis on accuracy and teamwork to uphold Cavender’s standards.