Front-End Lead Cashier & Customer Service Coach

Cavender's; Odessa (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Cavender's in Texas is seeking a Head Cashier to lead daily front-end operations and deliver Best of the WEST customer service. You will process transactions accurately, supervise cashiers, and support training while ensuring store standards.

The role requires strong communication, cash handling skills, and the ability to work evenings and weekends. You will help maintain a clean, organized sales floor and ensure merchandise is properly displayed according to company policies.

Qualifications

• Exceptional customer service in a fast-paced retail environment.
• Ability to operate a Point of Sale system and handle cash/electronic transactions.
• Ability to train and coach associates while promoting a positive, team-oriented work environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Support Cavender’s Culture and uphold Mission, Vision, and Values.
• Deliver Best of the WEST customer service by greeting customers and thanking them.
• Accurately process purchases, returns, exchanges, and other POS transactions.

Skills

Customer service excellence

POS & cash handling

Training & coaching

Team collaboration

English literacy

Tools

POS system

Job description

Cavender's in Texas is seeking a Head Cashier to lead daily front-end operations and deliver Best of the WEST customer service. You will process transactions accurately, supervise cashiers, and support training while ensuring store standards.

The role requires strong communication, cash handling skills, and the ability to work evenings and weekends. You will help maintain a clean, organized sales floor and ensure merchandise is properly displayed according to company policies.