Front-End Lead & Customer Experience Coach

Cavender's; College Station (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

The Head Cashier at Cavender’s leads the front-end team to deliver Best of the WEST customer service and ensure smooth daily operations. You will train cashiers, handle transactions, and help maintain a clean, stocked store while upholding company standards.

The role requires strong communication, the ability to work in a fast-paced retail environment, and flexibility to work evenings, weekends, and holidays. Cavender’s is an Equal Opportunity Employer encouraging diverse applicants.

Qualifications

• Experience delivering fast, friendly customer service in retail.
• Ability to operate POS and handle cash and electronic transactions.
• Ability to train and coach associates.
• Ability to lift and move merchandise.
• Ability to follow company policies and safety standards.
• Flexible schedule including evenings and weekends.
• Strong communication and organizational skills.
• Must read and understand English.

Responsibilities

• Greet customers and deliver Best of the WEST service at the front end.
• Accurately process purchases, returns, exchanges, and other POS transactions.
• Train and coach cashiers on POS procedures and company policies.
• Monitor front-end operations and assist with cashier questions and issues.
• Stock and straighten merchandise; maintain clean, organized sales floor.

Skills

Customer service

POS transactions

Training cashiers

Team leadership

Cash handling

Communication

English literacy

Tools

Point of Sale system

Job description

The Head Cashier at Cavender’s leads the front-end team to deliver Best of the WEST customer service and ensure smooth daily operations. You will train cashiers, handle transactions, and help maintain a clean, stocked store while upholding company standards.

The role requires strong communication, the ability to work in a fast-paced retail environment, and flexibility to work evenings, weekends, and holidays. Cavender’s is an Equal Opportunity Employer encouraging diverse applicants.