Front-End Lead: Customer Experience & Team Training

The TJX Companies, Inc.; Columbus (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

Marshalls, part of TJX Companies, is seeking a front-end supervisor to oversee Associates at the front of the store and promote a positive customer experience. You will model excellent service, train staff, and coordinate POS coverage while ensuring compliance with policies and safety standards.

The role emphasizes leadership in a retail setting, with responsibilities across training, customer interactions, and collaboration with management to meet store goals.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills

Responsibilities

• Promote an excellent customer experience
• Oversee a team of Associates at front of store
• Promote loyalty programs and handle POS coverage needs
• Train and coach Associates on front-end procedures
• Maintain store cleanliness and safe environment
• Ensure adherence to labor laws and store policies

Skills

Flexible schedule

Merchandising

Multi-tasking

Communication

Team player

Training others

Job description

Marshalls, part of TJX Companies, is seeking a front-end supervisor to oversee Associates at the front of the store and promote a positive customer experience. You will model excellent service, train staff, and coordinate POS coverage while ensuring compliance with policies and safety standards.

The role emphasizes leadership in a retail setting, with responsibilities across training, customer interactions, and collaboration with management to meet store goals.