Front End Team Lead — Customer Experience & Training

The TJX Companies, Inc.; Covington (VA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Health insurance

Paid time off

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring a Front End Leader to promote an excellent customer experience and to lead Associates at the front of the store.

You will train, coach, and schedule coverage, prioritize tasks, and maintain a clean, organized sales floor while supporting loyalty programs. Strong communication and multitasking skills are essential for success in this role.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and work with peers and supervisors.

Responsibilities

• Create a positive customer experience.
• Lead front-of-store Associates and schedule coverage.
• Mentor Associates on front-end principles and loyalty programs.
• Promote credit and loyalty programs and ensure adherence to labor laws.

Skills

Customer service

Leadership

Training

Merchandising

Communication

Multi-tasking

Team player

Job description

Marshalls, part of The TJX Companies, Inc., is hiring a Front End Leader to promote an excellent customer experience and to lead Associates at the front of the store.

You will train, coach, and schedule coverage, prioritize tasks, and maintain a clean, organized sales floor while supporting loyalty programs. Strong communication and multitasking skills are essential for success in this role.