Front-End Lead Cashier: Train, Lead & Elevate Service

Cavender's; Buford (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cavender’s in Buford, GA is seeking a Head Cashier to lead the front-end team and deliver Best of the WEST customer service. You will manage daily POS transactions, assist with training, and reinforce company standards.

The role requires strong communication, the ability to coach cashiers, uphold store standards, and ensure merchandise is stocked and displayed correctly while keeping safety and policies in mind.

Qualifications

• Ability to provide exceptional customer service in a fast-paced retail environment.
• Ability to operate a Point of Sale system and handle cash/electronic transactions.
• Ability to train and coach associates while promoting a positive, team-oriented environment.

Responsibilities

• Support Cavender’s Culture and uphold Mission, Vision, and Values.
• Deliver Best of the WEST customer service by greeting customers and guiding their shopping experience.
• Process purchases, returns, exchanges, and other POS transactions accurately.
• Ensure merchandise accuracy and proper display according to company standards.
• Promote store programs, promotions, and suggest complementary merchandise.
• Train and coach cashiers on POS procedures and policies.
• Assist leadership by monitoring front-end operations and resolving customer concerns.
• Maintain a clean, stocked sales floor and complete housekeeping tasks.

Skills

Customer service

POS experience

Coaching teammates

Cash handling

Communication

Job description

Cavender’s in Buford, GA is seeking a Head Cashier to lead the front-end team and deliver Best of the WEST customer service. You will manage daily POS transactions, assist with training, and reinforce company standards.

The role requires strong communication, the ability to coach cashiers, uphold store standards, and ensure merchandise is stocked and displayed correctly while keeping safety and policies in mind.