Front-End Lead Cashier & Customer Experience Champion

Cavender's; Weslaco (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Cavender’s is seeking a Head Cashier to lead the front-end team and deliver Best of the WEST customer service. The role focuses on accurate POS transactions, coaching cashiers, and maintaining a clean, organized front-end while supporting daily store operations and policy compliance.

The Head Cashier will train new cashiers, answer questions, and ensure merchandise is properly displayed and stocked according to Cavender’s standards.

Qualifications

• Ability to provide exceptional customer service in a fast-paced retail environment.
• Ability to accurately operate a Point of Sale system and handle cash and electronic transactions.
• Ability to train and coach associates while promoting a positive, team-oriented work environment.
• Ability to regularly lift, move, and position merchandise throughout the work shift.
• Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on the needs of the business.
• Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
• Strong communication, organizational, and interpersonal skills.
• Associate must be able to read and understand English.
• Associate must be able to stay alert and productive during assigned work hours.

Responsibilities

• Deliver Best of the WEST customer service by greeting every customer and assisting throughout their shopping experience.
• Process transactions accurately and efficiently at the front-end and assist with training cashiers.
• Maintain a clean, organized, and well-stocked front-end area and support daily store operations.
• Monitor front-end operations and help resolve customer concerns with store leadership support.
• Assist with merchandising updates, price changes, and store tasks as assigned.

Skills

Customer service

POS operations

Cash handling

Team leadership

Communication

Tools

Point of Sale system

Job description

Cavender’s is seeking a Head Cashier to lead the front-end team and deliver Best of the WEST customer service. The role focuses on accurate POS transactions, coaching cashiers, and maintaining a clean, organized front-end while supporting daily store operations and policy compliance.

The Head Cashier will train new cashiers, answer questions, and ensure merchandise is properly displayed and stocked according to Cavender’s standards.