Front End Intake Specialist - Legal (Norfolk)

Rutter Mills, LLP; Norfolk (VA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

401(k) after 1 year

Professional development assistance

Job summary

Rutter Mills, LLP, located in Norfolk, VA, seeks a dedicated Case Consultant for its Front End Department. In this vital role, you will be the first point of contact for potential clients, ensuring a positive and professional intake experience.

The ideal candidate thrives in a fast-paced environment and possesses excellent communication skills to manage incoming client interactions effectively. This position offers substantial opportunities for career advancement and professional development, as well as benefits like health insurance and paid time off.

Qualifications

• Commitment to exceeding client expectations.
• Strong communication skills to convey complex information.
• Team player with the ability to adapt to changing priorities.

Responsibilities

• Manage incoming and outbound calls with exceptional client service.
• Conduct client intakes and ensure a supportive experience.
• Document client information accurately.
• Assist with client support and follow-up.

Skills

Excellent oral and written communication skills

Ability to work independently and with a team

Ability to manage multiple priorities

Bilingual

Job description

Rutter Mills, LLP, located in Norfolk, VA, seeks a dedicated Case Consultant for its Front End Department. In this vital role, you will be the first point of contact for potential clients, ensuring a positive and professional intake experience.

The ideal candidate thrives in a fast-paced environment and possesses excellent communication skills to manage incoming client interactions effectively. This position offers substantial opportunities for career advancement and professional development, as well as benefits like health insurance and paid time off.