Front-End Experience Leader — Retail

Burlington; Town of Brookfield (WI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Job summary

Burlington Stores is hiring a Full-Time Customer Experience Lead in Wisconsin. You will lead front-end operations, supervise associates during shifts, and ensure the sales floor is organized for a positive shopping experience.

Expect to manage checkout flow, assist with merchandising, and resolve customer concerns while upholding company policies and safety standards. Competitive wage and associate discount offered, with schedule including nights, weekends, and holidays.

Qualifications

• Customer service mindset and ability to lead in a fast-paced retail environment.
• Strong communication and problem-solving skills to resolve issues quickly.
• Willingness to work nights, weekends, and holidays and stay organized.

Responsibilities

• Lead front-end operations and assist associates during shifts.
• Direct checkout flow and line management; ensure accurate transactions.
• Troubleshoot register issues to minimize service disruptions.

Skills

Customer service

Leadership

Communication

Problem-solving

Flexibility

Tools

POS system

Job description

Burlington Stores is hiring a Full-Time Customer Experience Lead in Wisconsin. You will lead front-end operations, supervise associates during shifts, and ensure the sales floor is organized for a positive shopping experience.

Expect to manage checkout flow, assist with merchandising, and resolve customer concerns while upholding company policies and safety standards. Competitive wage and associate discount offered, with schedule including nights, weekends, and holidays.