Front End Experience Leader

010 Weis Markets, Inc.; Street (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Weis Markets seeks an Assistant Customer Experience Manager to support front-end operations and lead a team of associates. You will focus on delivering a fast, friendly checkout, uphold policies, and drive improvements across the department.

In this role, you will assist the Customer Experience Manager, oversee cash handling, training, scheduling, and safety compliance to ensure a top-notch shopping experience.

Qualifications

• Customer service orientation and conflict resolution skills.
• Ability to uphold company policies and OSHA requirements.
• Strong teamwork and ability to lead front-end operations.

Responsibilities

• Promotes excellent customer relations by modeling positive behavior.
• Oversees front-end operations; assists in store management in their absence.
• Trains associates and participates in performance reviews.
• Ensures cash handling controls and loss prevention measures.
• Maintains cleanliness, safety, and sanitation in the department.
• Communicates promotions and properly bags merchandise for customers.

Skills

Customer service

Cash handling

Leadership

Training

Operations management

Safety awareness

Job description

Weis Markets seeks an Assistant Customer Experience Manager to support front-end operations and lead a team of associates. You will focus on delivering a fast, friendly checkout, uphold policies, and drive improvements across the department.

In this role, you will assist the Customer Experience Manager, oversee cash handling, training, scheduling, and safety compliance to ensure a top-notch shopping experience.