Customer Experience Lead: Front End & Team Growth

The Learning Experience; Bloomsburg (Columbia County); On-site; USD 42,000 - 60,000; Full time

Job summary

Weis Markets, Inc. is seeking an Assistant Customer Experience Manager to lead front-end operations, supervise associates, and ensure a fast, friendly checkout experience. You will reinforce customer relations, oversee cash handling, and train staff while upholding company policies and health standards.

This role reports to the Customer Experience Manager and requires strong leadership, excellent communication, and a commitment to consistent, courteous service across shifts.

Qualifications

• Proven ability to lead a front-end team and maintain service standards.
• Experience supervising associates and managing cashier operations.
• Knowledge of cash handling procedures and loss prevention.

Responsibilities

• Lead front-end operations and supervise customer experience associates.
• Assist Customer Experience Manager in daily store operations.
• Ensure accurate checkout procedures, pricing, and customer service quality.
• Train and coach associates; monitor performance and conduct reviews.

Skills

Customer service

People management

Cash handling

Training & coaching

Education

High school diploma

Tools

POS system

Job description

Weis Markets, Inc. is seeking an Assistant Customer Experience Manager to lead front-end operations, supervise associates, and ensure a fast, friendly checkout experience. You will reinforce customer relations, oversee cash handling, and train staff while upholding company policies and health standards.

This role reports to the Customer Experience Manager and requires strong leadership, excellent communication, and a commitment to consistent, courteous service across shifts.