Front End Experience Leader

Weis Markets; Fredericksburg (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

Weis Markets in Fredericksburg, VA is seeking a Customer Experience Manager to lead the front-end department, ensure smooth store operations, and drive a positive shopping experience.

You will supervise front-end associates, promote excellent customer relations, train staff, and monitor cash handling, scheduling, and compliance with company policies. The role demands hands-on leadership and a commitment to safety and cleanliness.

Qualifications

• High School Diploma or GED required; associate or bachelor's in business desirable.
• Experience in retail management or supervisory role preferred.
• Ability to train and develop front-end staff and manage scheduling.

Responsibilities

• Oversees all front-end operations and customer service.
• Promotes excellent customer relations and resolves issues promptly.
• Enforces cash handling controls and store compliance; conducts audits.
• Trains associates, conducts performance reviews, and uses LMS for training.

Skills

Customer service leadership

Staff supervision

Cash handling & security

Education

High School Diploma or GED

Associate or bachelor’s degree in business

Tools

POS systems

Job description

Weis Markets in Fredericksburg, VA is seeking a Customer Experience Manager to lead the front-end department, ensure smooth store operations, and drive a positive shopping experience.

You will supervise front-end associates, promote excellent customer relations, train staff, and monitor cash handling, scheduling, and compliance with company policies. The role demands hands-on leadership and a commitment to safety and cleanliness.