Front End Experience Lead: Assistant Manager

Weis Markets, Inc.; Westminster (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

401(k) retirement savings plans

Scholarship program

Employee assistance program

Paid time off and sick pay

Discount programs

Job summary

Weis Markets, Inc. is seeking an Assistant Customer Experience Manager in Westminster, MD to lead front-end operations and coach associates toward excellent customer service. You will act in the manager's absence, handle cash controls, and uphold store policies while driving efficiency and service quality.

The role emphasizes training, scheduling, and cross-functional collaboration to ensure a smooth checkout and safe, clean store environments, with competitive hourly pay.

Qualifications

• Supervises associates within the department and ensures customer service standards.
• Ability to train, onboard and evaluate associates using LMS.
• Maintains cash handling controls and security procedures.

Responsibilities

• Oversees front-end operations and assists in store leadership in absence of management.
• Provides friendly checkout experience and answers customer inquiries.
• Monitors scheduling, labor costs, and inventory to meet targets.
• Ensures accurate pricing, promotions, and POS procedures.
• Maintains safety, sanitation, and equipment functionality across the front end.

Skills

Customer service

Leadership

Cash handling

Training

Scheduling

Safety awareness

Tools

LMS

Front-end scan & register hardware

Job description

Weis Markets, Inc. is seeking an Assistant Customer Experience Manager in Westminster, MD to lead front-end operations and coach associates toward excellent customer service. You will act in the manager's absence, handle cash controls, and uphold store policies while driving efficiency and service quality.

The role emphasizes training, scheduling, and cross-functional collaboration to ensure a smooth checkout and safe, clean store environments, with competitive hourly pay.