Front-End Experience Lead

Burlington; Tampa (FL); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Health benefits

401(k) plan

Paid time off

Paid holidays

Paid sick time

Training programs

Descripción de la vacante

Burlington Stores in Tampa is seeking a hands-on Full-Time Customer Experience Lead to drive front-end operations and deliver a positive shopping experience. You will guide associates during shifts, manage checkout flow, and ensure the sales floor is stocked and orderly.

You’ll report to store leadership, model Burlington’s values, and handle opening/closing duties while maintaining scheduling and safety standards. Base pay is $16/hour with benefits for eligible part-time staff.

Formación

• Strong customer service mindset with a passion for helping others.
• Ability to lead, coach, and motivate associates in a fast-paced environment.
• Strong communication and problem-solving skills.
• Attention to detail and commitment to operational accuracy.

Responsabilidades

• Lead by example to deliver excellent customer service across the store.
• Direct associates during shifts, adjusting priorities to meet business needs.
• Ensure fast, friendly, and accurate transactions (sales, returns, exchanges).
• Support merchandise flow and maintain organization in stock and support areas.
• Tackle routine register issues and escalate as needed.

Conocimientos

Customer service mindset

Leadership

Communication

Problem-solving

Organized

Team orientation

Descripción del empleo

Burlington Stores in Tampa is seeking a hands-on Full-Time Customer Experience Lead to drive front-end operations and deliver a positive shopping experience. You will guide associates during shifts, manage checkout flow, and ensure the sales floor is stocked and orderly.

You’ll report to store leadership, model Burlington’s values, and handle opening/closing duties while maintaining scheduling and safety standards. Base pay is $16/hour with benefits for eligible part-time staff.