Front-End Experience Leader

Burlington; Cincinnati (OH); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. in Cincinnati, OH, seeks a Full-Time Customer Experience Lead to drive front-end operations and coach associates on a fast-paced shop floor. You’ll ensure smooth checkout, manage line activity, and keep stock and displays organized while upholding Burlington’s customer-first mindset.

We offer competitive wages and benefits including associate discounts, medical coverage, and a 401(k) plan, with opportunities for training and development.

Qualifications

• Strong customer service mindset and passion for helping others.
• Ability to lead, coach, and motivate associates in fast-paced settings.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead by example to deliver excellent customer service across the store.
• Support and coordinate daily front-end operations, including checkout flow and line management.
• Direct associates during shifts and adjust priorities to meet business needs.

Skills

Customer service

Leadership

Communication

Problem solving

Organizational skills

Team orientation

Job description

Burlington Stores, Inc. in Cincinnati, OH, seeks a Full-Time Customer Experience Lead to drive front-end operations and coach associates on a fast-paced shop floor. You’ll ensure smooth checkout, manage line activity, and keep stock and displays organized while upholding Burlington’s customer-first mindset.

We offer competitive wages and benefits including associate discounts, medical coverage, and a 401(k) plan, with opportunities for training and development.