Front End Dept Manager — Customer Service Leader

Meijer; Canton Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Canton, MI is seeking a Customer Service/Front End Dept Manager to lead a team and drive service excellence. You will oversee onboarding, coaching, scheduling and daily operations, ensuring customer satisfaction while meeting store goals.

You will identify talent, manage budget items in the P&L, uphold safety standards, and implement process improvements. This role demands strong communication, a proactive mindset, and a commitment to an inclusive culture that supports all teammates

Qualifications

• Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrates proactive/creative thinking and applies it to the business.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Responsibilities

• Engages with team members to ensure onboarding, training and development, and coaching across span of care.
• Identifies talent and engages in career discussions to support staffing and career progression.
• Maintains Meijer standards and supports growth within the organization.
• Oversees area operations and financial results, including budget management and productivity.
• Drives safety and compliance storewide and ensures proper training of staff.

Skills

Leadership experience

Communication skills

Financial acumen

Safety leadership

Merchandising expertise

Innovative thinking

Diversity & inclusion

Customer service orientation

People development

Education

Bachelor's degree or equivalent experience

Job description

Meijer in Canton, MI is seeking a Customer Service/Front End Dept Manager to lead a team and drive service excellence. You will oversee onboarding, coaching, scheduling and daily operations, ensuring customer satisfaction while meeting store goals.

You will identify talent, manage budget items in the P&L, uphold safety standards, and implement process improvements. This role demands strong communication, a proactive mindset, and a commitment to an inclusive culture that supports all teammates