Front End Customer Service Leader

Meijer Inc.; Commerce (CA); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Résumé du poste

Meijer Inc. in Commerce, MI, seeks an exceptional Customer Service/Front End Dept Manager to lead a team, drive onboarding, coaching, and development, and ensure standards across operations.

You will oversee daily operations, forecast staffing needs, manage the P&L, and push process improvements while upholding safety and customer service excellence. This role offers growth opportunities and a comprehensive benefits package.

Qualifications

• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• A passion to provide industry leading service.
• Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrates proactive/creative thinking and applies it to the business.
• A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.

Responsabilités

• Engages with team members in span of care to ensure onboarding, training and development and coaching are provided.
• Identifies talent and engages in career discussions to support staffing and leadership development.
• Ensure Meijer standards are upheld and team members have opportunities to grow within the organization.
• Oversee area operations and financial results by executing corporate plans to maximize sales and productivity, owning budget line items in the P&L.
• Drive safety and compliance throughout the store and manage overall condition of the store.
• Provide guidance to Team Leaders and Leads for daily work assignments and training needs.

Formation

Bachelor’s degree or equivalent experience

Description du poste

Meijer Inc. in Commerce, MI, seeks an exceptional Customer Service/Front End Dept Manager to lead a team, drive onboarding, coaching, and development, and ensure standards across operations.

You will oversee daily operations, forecast staffing needs, manage the P&L, and push process improvements while upholding safety and customer service excellence. This role offers growth opportunities and a comprehensive benefits package.