Front End Dept Manager — Retail Leadership

Meijer Inc.; Michigan; Hybrid; USD 62,000 - 78,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Commerce, MI is seeking a Customer Service/Front End Dept Manager to lead the store’s front-end operations and engage team members in onboarding, training, and development.

You will drive staffing strategies, coaching, and performance management while ensuring adherence to Meijer standards and a customer-first culture. This role requires strategic thinking, financial acumen, and a commitment to safety and inclusivity.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• A passion to provide industry leading service.
• Strong communication with team members to provide clear direction.
• Ability to analyze financial and statistical information for decision making.

Responsibilities

• Engages with team members to ensure onboarding, training and development, and coaching for success.
• Identifies talent and discusses career paths to support staffing and leadership roles.
• Engages in candid discussions to uphold Meijer standards and growth within the organization.
• Owns area operations and financial results by executing corporate plans to maximize sales and productivity.
• Drives safety and compliance and maintains store condition, following procedures.
• Leads and guides Team Leaders and Leads to assign daily work and training needs.

Skills

Leadership experience

Communication

Financial acumen

Problem solving

Team development

Education

Bachelor’s degree or equivalent experience

Job description

Meijer Commerce, MI is seeking a Customer Service/Front End Dept Manager to lead the store’s front-end operations and engage team members in onboarding, training, and development.

You will drive staffing strategies, coaching, and performance management while ensuring adherence to Meijer standards and a customer-first culture. This role requires strategic thinking, financial acumen, and a commitment to safety and inclusivity.