Front End Dept Manager – Customer Service Leader

Meijer Inc.; Romeoville (IL); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs

Medical/dental/vision

Job summary

Meijer Inc. in Bolingbrook, IL is seeking a Customer Service/Front End Dept Manager to lead a busy front-end team and ensure a high level of service. You will drive onboarding, coaching, and staffing planning while managing budgeted outcomes and customer satisfaction.

You will foster safety, set standards, and implement process improvements. A bachelor’s degree and 4+ years of retail leadership are preferred; Meijer offers weekly pay and a comprehensive benefits package.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 4+ years in retail/grocery or customer service.
• Progressive leadership experience preferred.
• Strong service mindset and customer focus.
• Ability to analyze financial data and make decisions.
• Ability to lead a team and manage safety standards.

Responsibilities

• Lead onboarding, training, and coaching for team members in span of care.
• Talent identification and succession planning for store staffing.
• Discuss performance and growth opportunities with team members.
• Oversee area operations and financial results, including budget items.
• Drive safety, store condition, and compliance.
• Guide Leads to assign daily work and training as needed.

Skills

Retail leadership

Customer service

Communication

Financial analysis

Staff development

Safety compliance

Merchandising

Business acumen

Diversity & inclusion

Education

Bachelor’s degree or equivalent experience

Job description

Meijer Inc. in Bolingbrook, IL is seeking a Customer Service/Front End Dept Manager to lead a busy front-end team and ensure a high level of service. You will drive onboarding, coaching, and staffing planning while managing budgeted outcomes and customer satisfaction.

You will foster safety, set standards, and implement process improvements. A bachelor’s degree and 4+ years of retail leadership are preferred; Meijer offers weekly pay and a comprehensive benefits package.