Front End Dept Manager: Customer Experience Leader

Meijer; Northville (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Career growth programs

Job summary

Meijer in Northville, MI is seeking an exceptional Customer Service/Front End Dept Manager to lead the team and ensure outstanding store operations. You will drive customer service, coaching, scheduling, and financial results to maximize sales and productivity.

You bring a Bachelor's degree or equivalent, 4+ years in retail or customer service, and proven leadership. You will oversee onboarding, talent development, safety compliance, and budget responsibilities while upholding Meijer’s inclusive

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Ability to analyze financial and statistical information for decisions.
• Strong communication and guidance for team members.

Responsibilities

• Engages with team members to ensure onboarding, training and development.
• Identifies talent and supports staffing and leadership pipelines.
• Provides candid discussions to uphold Meijer standards and growth.
• Oversees area operations and financial results, managing budget and productivity.
• Drives safety and compliance, and manages store condition."
• Assigns daily tasks and training needs through Team Leaders and Leads.

Skills

Leadership

Communication

Customer service

Financial analysis

Retail experience

Education

Bachelor's degree or equivalent experience

Job description

Meijer in Northville, MI is seeking an exceptional Customer Service/Front End Dept Manager to lead the team and ensure outstanding store operations. You will drive customer service, coaching, scheduling, and financial results to maximize sales and productivity.

You bring a Bachelor's degree or equivalent, 4+ years in retail or customer service, and proven leadership. You will oversee onboarding, talent development, safety compliance, and budget responsibilities while upholding Meijer’s inclusive