Front End Dept Manager - Customer Service Leader

Meijer Inc.; Michigan; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Medical/Dental/Vision/401K

Paid time off

Tuition assistance

Team member discount

Job summary

Meijer in Hartland Township, MI is seeking a Customer Service/Front End Dept Manager to lead a shop-floor team. You will oversee onboarding, training and coaching, focusing on guest experience and staff development while driving performance and engagement.

Responsibilities include directing operations, managing budget and scheduling, ensuring safety and compliance, and building a diverse talent pipeline for leadership roles. Bachelor’s degree and 4+ years retail leadership required.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.

Responsibilities

• Engages with team members in span of care to ensure onboarding, training and development, and coaching for success.
• Identifies talent and engages in career discussions to support staffing and leadership roles.
• Directs area operations and financial results, overseeing budget line items in the P&L to maximize sales and productivity.
• Drives safety and compliance and ensures team leads provide daily guidance and training.

Skills

Leadership

Customer service

Communication

Financial analysis

Education

Bachelor's degree or equivalent experience

Job description

Meijer in Hartland Township, MI is seeking a Customer Service/Front End Dept Manager to lead a shop-floor team. You will oversee onboarding, training and coaching, focusing on guest experience and staff development while driving performance and engagement.

Responsibilities include directing operations, managing budget and scheduling, ensuring safety and compliance, and building a diverse talent pipeline for leadership roles. Bachelor’s degree and 4+ years retail leadership required.