Front End Customer Service Lead

Redner's Markets, Inc.; Palmyra (Lebanon County); On-site; Full time

Job summary

A grocery retail company in Palmyra is seeking a Customer Service Manager to provide exceptional customer service and supervise front end operations. Responsibilities include managing front end personnel, ensuring adherence to store policies, and conducting training. The ideal candidate possesses strong communication and analytical skills, and knowledge of labor laws. Join our dedicated team and help us maintain high standards in customer service.

Qualifications

• Strong oral and written communication skills for dealing with customers, employees, and vendors.
• Strong analytical and mathematics skills for conducting accurate audits.
• Knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Responsibilities

• Provide and maintain high standards of customer service throughout front end operations.
• Supervise and direct all front end personnel and activities.
• Conduct training programs for new associates.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Knowledge of federal and state child labor laws

Job description

A grocery retail company in Palmyra is seeking a Customer Service Manager to provide exceptional customer service and supervise front end operations. Responsibilities include managing front end personnel, ensuring adherence to store policies, and conducting training. The ideal candidate possesses strong communication and analytical skills, and knowledge of labor laws. Join our dedicated team and help us maintain high standards in customer service.