Front End Customer Experience Manager

Redner's Markets, Inc.; Kenhorst (Berks County); On-site; USD 45,000 - 60,000; Full time

Job summary

A grocery retail company in Kenhorst is seeking a Customer Service Manager to supervise front-end operations and ensure high customer service standards. The role involves managing staff schedules, training new associates, and overseeing customer service activities. Ideal candidates will possess strong communication and analytical skills and apply federal child labor laws in their daily operations.

Qualifications

• Experienced in supervising customer service personnel.
• Knowledgeable in federal and state child labor laws.

Responsibilities

• Provide high standards of customer service.
• Supervise and schedule front-end personnel activities.
• Train new associates and assist cashiers.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Job description

A grocery retail company in Kenhorst is seeking a Customer Service Manager to supervise front-end operations and ensure high customer service standards. The role involves managing staff schedules, training new associates, and overseeing customer service activities. Ideal candidates will possess strong communication and analytical skills and apply federal child labor laws in their daily operations.