Front End Customer Service Supervisor

Redner's Markets, Inc.; Hamburg (Berks County); On-site; USD 45,000 - 60,000; Full time

Job summary

A regional grocery retailer in Hamburg, PA is seeking a Customer Service Manager to oversee front end operations while ensuring high standards of customer service. The ideal candidate will supervise personnel, manage scheduling, and provide training to new associates. Strong communication and analytical skills are essential, along with knowledge of child labor laws. This is a great opportunity for a motivated individual to join a reputable company dedicated to customer satisfaction.

Qualifications

• Strong oral and written communication skills for dealing with customers, employees, and vendors.
• Strong analytical and mathematics skills for conducting accurate audits.
• Knowledge of federal and state child labor laws regarding employment of individuals under the age of 18.

Responsibilities

• Promote customer goodwill by providing high standards of customer service.
• Supervise and schedule activities of front-end personnel.
• Conduct training programs for new associates.
• Assist cashiers with price checks and customer returns.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Job description

A regional grocery retailer in Hamburg, PA is seeking a Customer Service Manager to oversee front end operations while ensuring high standards of customer service. The ideal candidate will supervise personnel, manage scheduling, and provide training to new associates. Strong communication and analytical skills are essential, along with knowledge of child labor laws. This is a great opportunity for a motivated individual to join a reputable company dedicated to customer satisfaction.