Front End Customer Service Manager

Redner's Markets, Inc.; Levittown (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

A grocery retail company in Levittown is seeking a Customer Service Manager to oversee front-end operations and ensure high standards of customer service. The ideal candidate will supervise personnel, schedule activities, conduct training for new associates, and maintain policies. Strong communication and analytical skills are required. This position offers the opportunity to make a significant impact on customer satisfaction and store efficiency.

Qualifications

• Strong oral and written communication skills for dealing with customers, employees, and vendors.
• Strong analytical and mathematics skills for conducting accurate audits.
• Knowledge of federal and state child labor laws.

Responsibilities

• Provide and maintain high standards of customer service throughout the front end operations.
• Supervise and schedule activities of front-end personnel.
• Conduct training programs for new associates.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Job description

A grocery retail company in Levittown is seeking a Customer Service Manager to oversee front-end operations and ensure high standards of customer service. The ideal candidate will supervise personnel, schedule activities, conduct training for new associates, and maintain policies. Strong communication and analytical skills are required. This position offers the opportunity to make a significant impact on customer satisfaction and store efficiency.