Front-End Customer Experience Lead & Trainer

The TJX Companies, Inc.; Fort Wayne (IN); Vor Ort; USD 19.000 - 21.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) Plan

Health, dental, vision benefits

Paid holidays/vacation/sick leave

Zusammenfassung

The TJX Companies, Inc. is seeking a front-end leader at our Fort Wayne store to guide Associates, promote loyalty programs, and ensure a positive customer experience. You’ll train team members, manage POS coverage, and uphold store standards in a fast-paced, service-driven environment.

Availabilities include nights and weekends; prior retail and leadership experience is required to drive store performance and guest satisfaction.

Qualifikationen

• Strong communication and organizational skills essential.
• Team player with ability to train others and adapt to changes.
• Familiarity with merchandising techniques helpful.

Aufgaben

• Create a positive internal and external customer experience.
• Promote loyalty programs and handle front-end duties.
• Supervise registers, POS coverage, and breaks across Associates.
• Address customer concerns promptly and maintain store cleanliness.
• Model outstanding customer service and align with store priorities.

Kenntnisse

Communication

Organizational skills

Team player

Train others

Merchandising

Flexible schedule

Jobbeschreibung

The TJX Companies, Inc. is seeking a front-end leader at our Fort Wayne store to guide Associates, promote loyalty programs, and ensure a positive customer experience. You’ll train team members, manage POS coverage, and uphold store standards in a fast-paced, service-driven environment.

Availabilities include nights and weekends; prior retail and leadership experience is required to drive store performance and guest satisfaction.